Getting Started
In "My Account" you can keep track of all of the data and bandwidth your account is using. Free Basic accounts and paid Team and Solo accounts are...
Mon, 10 Jan, 2022 at 11:51 AM
The “User News” section is an ongoing list of news, feature updates, and tips for Keep&Share users. We are constantly making improvements and changes to...
Fri, 25 Jun, 2021 at 12:13 PM
A “shortcut” is a small icon that you can add to your computer’s desktop to enable quick access to your Keep&Share account. This icon is similar to a br...
Tue, 2 Nov, 2021 at 10:46 AM
Keep&Share makes it fast and easy to upgrade your account to a different Keep&Share plan. Any time that you want to upgrade your account, you will c...
Fri, 23 Feb, 2024 at 10:31 AM
If you have a paid Solo or Team account with us, you will eventually need to update your credit card information if your credit card has expired or been can...
Tue, 10 Jan, 2023 at 11:33 AM
It is easy to transfer your account so another user is the new owner. Follow these steps at a minimum: Give your login password to the new owner. New own...
Mon, 10 Jan, 2022 at 11:58 AM
You are free to cancel your paid Keep&Share account subscription at any time. Once you cancel your paid subscription, your account will finish out the r...
Mon, 10 Jan, 2022 at 12:03 PM
We currently do not offer a single-click way to do a downgrade. If you are looking to change your Team account to a Solo account, the easiest way to downgra...
Thu, 16 Apr, 2015 at 2:16 PM
When you close your account all of your information that you uploaded or created in Keep&Share will be deleted as well. Any of the Friends that you have...
Mon, 10 Jan, 2022 at 12:20 PM
If you have several tabs open in a browser while you are navigating through your Keep&Share account you may suddenly see a message notifying you that yo...
Wed, 1 Feb, 2017 at 1:59 PM