You are free to cancel your paid Keep&Share account subscription at any time. Once you cancel your paid subscription, your account will finish out the rest of the term that you have paid for. At the end of your current term, your account will revert back to the advertising-supported, free account Basic plan level, with lower storage capacity and features, and ads will be shown to you and Visitors to your account.
What canceling your paid subscription will do
- The credit card currently on this account will be removed and will not be charged again.
- Your current subscription will last through the term you have already paid for.
- Your subscription will not auto-renew at the end of your current term.
Note: If you are using a mobile device, then you'll need to switch to desktop view before you can follow these steps.
Follow the steps below to cancel the paid subscription for your account:
To turn off auto-renew on your subscription you'll need to click on the blue "Turn off Subscription Auto-Renew." If this text is not blue and is not a link, this means that you don't have auto-renew turned on for your account.
If you want to permanently delete your account and information, learn more about closing your account.