The only way to recover your Account Name and/or password is to use Keep&Share’s “Forgot” commands to send an email to the email address that is registered with your Keep&Share account in your Email Settings

To reset your password on your mobile device you'll first need to go to the Keep&Share homepage. If you are using the Keep&Share app you'll need to open the Keep&Share page in a mobile browser. Then follow these steps:

Once you've pulled up the desktop version of Keep&Share on your mobile device you can then follow these steps:

Once you've clicked on the green "Email Me a Password Reset Link" button you'll need to check your email for a message from us. In that email will be a link that you can click on to reset the password for your account. It may take a few minutes for the email to show up. If you do not see an email from us, you may need to troubleshoot your email filters.