If you are looking for the answer to a specific question you have regarding an application or a feature in Keep&Share, you can use the “search” bar at the top of our Support Portal. To search for a specific answer, all you need to do is type your search terms into the text field below the “How can we help you today?” text. If you type in your search terms and wait for a few seconds, there will be a list that appears below the search field with suggestions for topics that you may be looking for.

In the example below, we typed in “Calendar Events” into the text field. In the drop-down list that appears, our search terms (“Calendar Events” are highlighted in yellow in the search results.

You can also click on the gray “Search” button to see the full list of articles that match your search terms. See the image below:

Not seeing the answer you’re looking for? Learn more about how to  add a help ticket.