Password Issues

Why can't I log into my account?
If you are trying to log into your account and you are unable to do so, there could be several reasons why this could be the case. You can try several of th...
Wed, 29 Apr, 2015 at 8:33 AM
What if I forgot my password and/or Account Name?
The only way to recover your Account Name and/or password is to use Keep&Share’s “Forgot” commands to send an email to the email address that is registe...
Mon, 13 Mar, 2017 at 3:50 PM
How can I change my account password?
You can change your password that you use to log into your Keep&Share account at any time. There is no limit to how many times you change your password....
Mon, 13 Mar, 2017 at 3:54 PM
How do I get a new password?
If you need a new password for your Keep&Share account, there are two ways that you can do it: Change your password in your Account Settings Use th...
Mon, 13 Mar, 2017 at 3:55 PM
What do I do if my password isn't accepted?
When you are selecting your password for your Keep&Share account, please keep in mind the following three things: at least 8 characters long...
Thu, 12 Mar, 2015 at 11:08 AM
What do I do if Keep&Share isn’t recognizing my password?
If you are trying to log into your account and Keep&Share isn’t recognizing your password, there are a few things that could be causing your issue. Usua...
Thu, 31 Dec, 2015 at 3:09 PM
My browser won’t remember my password
When you log into Keep&Share, you have the option of checking a box below your login credentials labeled “Remember Me.” When you click on this check box...
Sat, 2 May, 2015 at 3:21 PM
I received a notice that my password was changed, but I didn't change it
Whenever the password is changed on your account, Keep&Share sends a courtesy notice to the email address registered to your account in your Email Setti...
Wed, 3 Dec, 2014 at 11:19 AM
What do I do if my account is locked or closed?
Aside from a forgotten password or logging in with an incorrect password, there are two reasons that you might not be able to log into your Keep&Share a...
Tue, 8 Sep, 2015 at 8:49 AM