No new window or tab was created after I clicked to print

If you are experiencing this problem, try the following steps:

  1. First, check to see if your printout was created in a different format (it might have appeared as a tab if you're looking for a window and vice-versa).
  2. You might have a pop-up blocker preventing Keep&Share from opening the printout. View our solutions page on how to tell your pop-up blockers to allow Keep&

You can also follow these steps if the print dialog flashes and/or disappears when you're trying to print a File.